MonHoneybee - Terms & Conditions

Your French Organic Beauty Shop

Payment Policy
 
Placing an order
 
To purchase simply browse the online product catalog. When you have arrived at the item you wish to order, click on "Buy" and then decide your requested quantity (maximum 9 pieces for each item). When your order contains the items and quantities you wish to purchase, please login to continue the next step or register if you are the first time to make purchase online. You will then be asked to provide us with your shipping and payment (PayPal) information. Once you have paid via PayPal, your order will be processed online immediately.

Besides PayPal, you can also choose other payment methods* (Cheque Deposit, Cash Deposit, Bank Direct Transfer or Telegraphic Transfer). Please find our bank details as follows:
 
Bank Details
Payee Name MONHONEYBEE LIMITED          
Account Number 652-158866-838            
Bank Name HSBC HONG KONG             
Bank Address Head Office 1 Queen's Road Central Hong Kong
SWIFT HSBCHKHHHKH            
 
* Note:
a) Please fax or email us back the Bank Receipt with the sender's name and contact number for the verification of payment.
 
b) Please do not choose to deduct bank charge(s) from Total Billing Amount via Telegraphic Transfer and PayPal
 
c) Before choosing the payment methods, please be aware of the handling charge(s) may or would be incurred by your respective service provider(s). MonHoneybee will not help verify those charges and bear no responsibility for the related charges. 
 
d) Currency exchange difference may be incurred for payment via Telegraphic Transfer and PayPal on the date of payment.
 
 
Payment methods
 
MonHoneybee Limited is pleased to accept the following payment methods:

1/ Cheque Deposit
2/ Cash Deposit
3/ Bank Direct Transfer (HSBC Hong Kong only)
4/ Telegraphic Transfer
5/ PayPal
6/ PayMe from HSBC
 
All prices on this website are processed in Hong Kong Dollars (HKD) and ONLY applicable to the orders in Hong Kong. For those orders from Mainland China and overseas, please contact us via email.
 
The country of domicile for MonHoneybee Limited is Hong Kong.
 
All orders are acknowledged at current pricing. We will bill at price in effect at time of the payment confirmed.

Items are available while stocks last.
 
Pricing
 
Product prices listed are current however are subject to change without advanced notice.
 
Please check the destination country's customs regulations and laws. We are not responsible for products stopped by customs.
 
Shipping Policy

Purchase items will arrive within 3-5 business days (Monday to Friday) upon receipt of payment confirmation. HKD40 delivery fee will be charged for order below HKD1,288. Such fee will be waived for order reaches HKD1,288 or above. Purchases are delivered in Hong Kong only. 
 
PO Box address is not accepted. 
 
Order deliveries will be made between 10:30 am - 5 pm from Monday to Friday therefore a business delivery address is preferred. However, we will also accept order of residential deliveries.
 
Goods will need to be signed upon delivery. If the delivery is in vain with no recipient, a fee of HKD50 will be charged for next delivery requested. 
 
MonHoneybee will not verify the recipient's identity and bear no responsibility for this. 
 
MonHoneybee is not responsible for damage after delivery. 
 
Fraud Protection
 
In order to protect you as well as ourselves from fraud or any unauthorized or illegal activity, MonHoneybee Limited screens all orders and reserves the right to withhold or refuse processing any order due to suspected fraud or unauthorized or illegal activity. MonHoneybee Limited will verify your payment and reserve the right to refuse to ship to certain addresses in the condition of suspected fraud or unauthorized or illegal activity.
 
 
Returns Policy
 
No products may be exchanged and returned if on any sale, used, opened or damaged.
 
No refund is applied on all sold items.
 
No delivery cost will be refunded.
 
MonHoneybee is not responsible for damage after delivery.
 
All claims for shortages must be reported to customer service (info@monhoneybee.com) on the day of delivery.
 
MonHoneybee reserves the right of final decision in case of any dispute.
 
 
Privacy Policy
 
Absolutely no information posted to our website or entered into a sales form is disclosed to any third party company other than for the purposes of credit card purchase validation, fulfillment for order delivery, marketing and promotion. We will use this information internally, and do not share any consumer data.
 
We are always complying with the requirements of the Personal Data (Privacy) Ordinance (Chapter 486 of the Laws of Hong Kong). In doing so, we will ensure our staff strictly follow the standards of security and confidentiality.

PayMe from HSBC

 

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